Meet the Professional Resumes Australia Team

Every member of our writing and coaching team has been selected for their exceptional written skills, high level interpersonal skills and strong professional background.

Upon commencing work with us, all writers complete Professional Resumes Australia’s comprehensive training program in best practice application writing, while our coaches undertake in-depth training in best practice career and interview coaching methodologies. This initial training is followed by several months of ongoing mentoring and assessment for both writers and coaches to ensure that every member of our team is working to the highest professional standard. The result is a team of writers and coaches who are experts in their field and ready to help you take this exciting next step in your career.

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"I don’t know how to express my gratitude. I’ve read the response and am quite speechless. Thank you so much. I will no doubt read it several more times to soak it up. Thank you again."
‍Public Sector Applicant
Helen Staff Member


Executive Writer & Coach
Helen is an experienced public sector manager with over twenty years in state government across multiple departments. With a strong understanding of government structures and staffing requirements, combined with HR consulting experience and mediator accreditation, Helen brings a high level of expertise to her work. Helen enjoys partnering with clients to best understand the value of their unique skills, and highlighting this capability through exceptional selection criteria and strategic interview coaching. Helen works closely with our executive level clients and consistently achieves strong client outcomes at this level.


Selection Criteria Writer
Rebecca is an experienced senior manager in the higher education sector, with a track record of working closely with Federal Government funding agencies. With extensive experience across position writing, grant criteria writing, and interviewing, Rebecca writes highly targeted application documents that get results. Rebecca holds two Bachelor’s degrees, a Graduate Diploma in Language and is currently completing a Master’s Degree in Language. Rebecca values exceptional client service and is highly recommended by all who work with her.
Rebecca Staff Member
Emma Staff Member


Executive Writer & Coach
With post graduate qualifications in public communications, Emma is a professional writer with extensive experience in recruitment and over ten years in the Government sector. Since her commencement with Professional Resumes Australia in 2017, Emma’s strong understanding of selection panels and government requirements has seen Emma achieve exceptional results for clients at all levels. Today she specialises in executive level applications, working closely with clients applying for executive and senior leadership roles across Australia.


Selection Criteria Writer
Felicity is a skilled writer who is passionate about seeing her clients succeed. With 14 years of professional experience across not for profit organisations and the private sector, alongside formal qualifications in Speech Pathology and Screen and Media studies, Felicity offers a wealth of experience to her clients. Felicity is skilled in developing the full suite of application documents and comes highly recommended by all who work with her.
Felicity Staff Member
Karen Staff Member


Selection Criteria Writer
With more than 20 years’ experience as a senior journalist, media and public relations manager, Karen is dedicated to using her skills in writing, interviewing and researching to achieve the best possible career outcomes for her clients. Karen knows how to tell your professional and career story to maximum advantage. Her wealth of industry knowledge gained throughout her writing career, alongside her experience in the private and not-for-profit sectors, enables Karen to provide expert support to clients with exceptional results.


Selection Criteria & Resume Writer
Bec is a skilled writer with over 10 years of professional experience across the public and private sectors. Bec’s keen eye for detail and her ability to bring candidates’ professional experience to life through strategically targeted resumes, cover letters and STAR aligned selection criteria ensures that she consistently achieves excellent results for her clients. Bec is dedicated to client satisfaction and loves seeing the difference she can make by helping her clients to achieve an interview and secure their new role.
Bec Staff Member
Paige Staff Member


Selection Criteria Writer
Paige has over 10 years of professional experience across corporate services, recruitment administration and marketing, alongside comprehensive professional writing experience. With a Bachelor’s degree in Marketing and Advertising Communications, and an extensive history of managing people, processes and procedures, Paige is highly attuned to understanding the unique skills and experience of each individual to deliver application documents that clearly articulate her client’s value and get results.


Selection Criteria Writer
Katrina has seven years of experience in professional roles across employment services, working closely with public sector departments on a wide variety of integrated projects, alongside extensive professional writing experience. With a Bachelor’s degree in Behavioural Science and strong experience liaising with diverse recruiters, Katrina is highly skilled in deciphering the ambiguity of government applications to deliver clear, well-structured and highly targeted selection criteria documentation. Katrina enjoys working closely with her clients and consistently achieves excellent results.
Katrina Staff Member
Dee Staff Member


Selection Criteria Writer
Dionne is a skilled writer with over 17 years of experience working in the Australian public sector. Involved in numerous interview panels for candidate selection throughout her career, her experience in reviewing selection criteria responses for shortlisting has provided Dionne with strong insight into what makes a successful public sector application. Dionne writes clear, well-structured and highly targeted selection criteria responses, resumes and cover letters and enjoys working closely with her clients to achieve their career aspirations.


Selection Criteria Writer
Sue is an experienced selection criteria writer with extensive professional experience working in the QLD public sector over a 25+ year career before joining our team. With experience on public sector interview panels, and as chair of numerous selection panels, Sue brings a wealth of experience to her clients. Sue has an excellent success rate of progressing her clients to interview and is appreciated for her thorough approach and meticulous attention to detail.
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Michele Staff


Customer Support Specialist
With a strong administrative background and a passion for exceptional client service, Michele makes the process of working with one of our skilled writers and coaches easy. As a member of our Customer Support team, Michele is your first point of contact when enquiring about our services and is here to answer any questions you might have about working with us.


Customer Support Specialist
Nicole’s outstanding administration skills and background in HR makes her an excellent first point of contact for our clients. As a member of our Customer Support team, Nicole is here to answer any questions you might have, liaise with our writing team to schedule in your priority application, or jump on the phone to discuss how we can best help you.
Nicole Staff
Michaela Staff Member


Founder & Managing Director
With a background in HR and marketing, Michaela founded Professional Resumes Australia in 2014. Today she leads a team of 12 expert writers and coaches to deliver job application support to professionals Australia wide. Michaela prides herself on leading with integrity, delivering an exceptional client experience, and a track record of helping thousands of Australians to secure their ideal role in the Australian public sector.


Technical Product Manager
With a technical background and a passion for implementing systems that support both efficiency and the delivery of exceptional client experiences, Chris is the driver of technology at Professional Resumes Australia. Chris deploys and maintains our IT systems as well as provides technical support to team members, to ensure they can do what they do best.
Chris Staff Member

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