Simply click one of the ‘Enquire Now’ buttons on our website, then fill in our Contact Form to submit an enquiry. Our Customer Support team will contact you via email with some personalised recommendations to help you secure your new role and take the next step in your career with ease. You can expect to hear from us today (or tomorrow morning if you’ve enquired after hours).

Our writing team are all native English speaking, professional Australian writers. Our writers are based around Australia, located in NSW, VIC, QLD and SA. Our Selection Criteria Writers are highly experienced in government sector applications, with experience addressing selection criteria across all Departments, at the Local, State and Federal level. We have successfully written applications at all APS, EL and SES levels.

Every member of our writing team is selected for their exceptional written skills and strong professional background. Upon commencing work with us, every writer completes Professional Resumes Australia’s comprehensive professional development program in best practice application writing. Every writer on our team has been trained to write resumes, cover letters, selection criteria and LinkedIn profiles that get results. This is followed by several months of ongoing mentoring and assessment to ensure that every writer on our team is writing applications at the highest standard. The result is a team of writers who are experts in their field and are ready to help you make your very best first impression with a professionally written application.

When you book in with us, the first step in the writing process for most of our services is your phone consultation. Your phone consultation is a 45-60 minute call with your writer to discuss the application and how your skills and experience align with the role requirements. This comprehensive consultation provides your writer with a detailed understanding of your skills and experience, so they can effectively articulate your suitability for the role in your written documents. After your phone consultation, your writer will write your selection criteria document along with any other documents you’re booked in for and send these to you for review within three working days. You’ll then have the opportunity to review the documents to make sure you’re 100% satisfied, and request a full set of changes before submission. If you have an application with a fast approaching due date, ask about our priority service. With our priority service we can complete your documents as quickly as 24 hours after your phone consultation, ensuring that you can submit your application for roles due in the coming days.

Yes we do. All of our writers have been trained to respond to selection criteria using the STAR model. STAR stands for Situation, Task, Action, Result. By using the STAR model, we ensure that we include all of the most important details for each example from your work experience to meet the requirements of each criteria. Responding to selection criteria using the STAR model is best practice and aligns with the advice provided by the Australian Public Service Commission on how to address selection criteria.

We certainly do! We have a team of dedicated Executive Writers who work exclusively with clients applying for senior leadership and executive level roles. We have successfully helped clients secure roles at the SES Band 1, 2 and 3 level, C-suite level and senior executive level across the public sector, private sector and not for profit sector. Read more about our executive level services.